Privacy Policy

Palm Grove Saud Holiday Complex is committed to providing exceptional service to all of our customers. We believe that we can engage in more relevant communications with you through the intelligent use of information. We understand that you may have questions about the collection and use of information about you. Accordingly, we have prepared this statement to inform you of our Privacy Policy.

We adhere to the following policies when handling personal or business information you share with us:

1: We collect general information like names, mailing addresses, e-mail addresses, and phone numbers, along with more specific information like travel behaviour and lifestyle from various sources. These sources include, but are not limited to: business reply cards that are bound into various trade publications, marketing partner data forms that are distributed at the front desk at Palm Grove Saud Holiday Complex and the Palm Grove Saud Hotel website. We do this for the purpose of marketing programs as well as to inform you about special promotions that run throughout the year.

We may enhance this information with data from outside sources to facilitate more relevant, targeted communications as well as develop products and services that better suit our customers' needs. We also collect information about the behaviour of visitors to our website for overall analysis and more targeted communications.

2: We will use this information for Palm Grove Saud Holiday Complex business purposes only. We will not disclose or sell any customer's information to any external organizations. We may however, work with our partners and use this information to introduce you to, on behalf of Palm Grove Saud Holiday Complex, additional value-added services we feel may be of interest.

3: We may use mailing address information to send direct mail promotions to your home. We may also use your email address (when submitted by you) for marketing purposes including notification of special offers, promotions and programs.

4: All information, including credit card information that you provide to us over the Internet during the reservation process is encrypted by our third-party Paypal for your protection. Visit Paypal for more information about their Privacy Policy here.
At any time, whether you receive e-mail or direct mail, you may ask us to discontinue use of the information you have provided and request that we refrain from sending any further communications.
If you prefer not to receive marketing materials from us, you may change your preferences at any time by: (i) sending us an email to privacy(at)palmgrovesaudhotel.com; (ii) writing to us (and include your email address) at:
Palm Grove Saud Holiday Complex
Sitio Jupiter, Saud, Pagudpud
Ilocos Norte, Philippines 2919
or (iii) using the unsubscribe function in the email you receive from us. We will update your preferences as soon as reasonably practical.

 

 

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